Refund Policy
Read our refund policy for Sage AI.
This Refund Policy outlines the terms under which Sage AI may provide refunds for our services.
1. Monthly Subscription Refunds
1.1 We do not typically offer refunds for our monthly subscription service. However, we may consider refunds on a case-by-case basis for exceptional circumstances.
2. Pay-Per-Report Refunds
2.1 For our pay-per-report option, we offer refunds within 24 hours of report generation if the report does not meet the described specifications due to a technical error on our part.
3. Refund Process
3.1 To request a refund, please contact us at sreeaadhi07@icloud.com with your account details and the reason for your refund request.
3.2 We will review your request and respond within 5 business days.
4. Exclusions
4.1 We do not offer refunds for:
- Unused subscription time if you cancel your subscription mid-cycle
- Reports that have been accessed or downloaded
- Subscriptions that have been active for more than 7 days
5. Payment of Refunds
5.1 Approved refunds will be issued using the original method of payment.
6. Changes to This Policy
6.1 We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website.
7. Contact Us
7.1 If you have any questions about this Refund Policy, please contact us at sreeaadhi07@icloud.com.
Last updated: July 10, 2024